Privacy Policy for Kanan Abaya Online Store

Effective Date: 11/18/2025
Last Updated: 11/18/2025

1. Introduction

Welcome to the "Kanan Abaya" store. We recognize the importance of your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our online store (www.kenanabaya.com) or make a purchase from it.

2. Information We Collect

We collect different types of information to provide better service and an exceptional shopping experience:

• Personal Information: Such as full name, email address, phone number, shipping and billing address, and financial information (credit card details are processed securely through the payment gateway and are not stored on our servers).

• Technical Information: IP address, browser type, operating system version, information about your device, and Cookies to improve your browsing experience.

• Order Information: Details of the products you have purchased, date and time of purchase, and transaction amount.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: Executing sales and purchases, managing payments, shipping products, and providing invoices and notifications.

• Customer Service: Responding to your inquiries, resolving problems, and providing technical support.

• Improvement and Development: Analyzing visitor behavior to improve our website, our products, and the overall user experience.

• Marketing: Sending newsletters and promotional offers (only if you have agreed to this, and you can unsubscribe at any time).

• Legal Compliance: Complying with applicable laws and regulations.

4. Sharing Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Such as shipping companies, payment service providers, and analytics companies. These parties are committed to handling your data confidentially and use it only to provide the required service.

• Legal Compliance: If required by law or to respond to a formal request from a judicial authority.

5. Information Protection

We employ strict technical and administrative security measures to protect your data from unauthorized access, modification, disclosure, or destruction. Sensitive data (such as passwords) is encrypted using strong encryption technologies.

6. Cookies

Our store uses cookies to enhance your experience. These are small text files stored on your device that help us remember your preferences, analyze website traffic, and customize advertisements. You can adjust your browser settings to refuse cookies, but this may affect some of the website's functions.

7. Data Retention Policy

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal requirements.

8. Changes to the Privacy Policy

We reserve the right to update this policy at any time. You will be notified of any substantial changes by posting the updated policy on our website with the new effective date.

9. Contact Us

If you have any inquiries regarding this Privacy Policy, or wish to exercise any of your rights, please do not hesitate to contact us at:

• Phone Number: [+967770475000]